Reference

How 7bebd Handles Your Personal Information

This Privacy Policy explains exactly what data 7bebd collects when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team. Access to this platform and the rights described here depend on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request data accessClear data retention termsSecure account communications
7bebd How 7bebd Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to correct your account data, or need to understand how your bKash or Nagad payment records are stored, our support team handles privacy requests directly. Reach out through any of the channels below and reference your account so we can locate your records quickly.

Live Chat Support Open the chat window from your account dashboard to raise a privacy request. Our team can locate your data records and confirm what we hold on file.
Email Privacy Requests Send your data access or correction request by email. Include your registered account details so we can match your request to the right profile without delay.
Account Help Centre The account help section covers data deletion steps, cookie settings and how to update the contact details tied to your bKash or Rocket wallet.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Every account on 7bebd operates under a set of data practices designed to keep your personal information accurate, accessible only to you, and handled with a clear purpose. Below are the four areas we take most seriously when it comes to your privacy.

Account Security and Encryption

Your account credentials and payment details — including any transaction linked to bKash or Nagad — are stored under SSL encryption. We apply access controls so only authorised processes can read your data.

Cookie and Session Data

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can adjust cookie permissions from your browser at any time without losing your account access.

Data Retention and Deletion

Account data is retained while your account is active. After closure, we keep records for the period our operational obligations require, then delete them. You can request early deletion by writing to our support team.

Third-Party Data Sharing

We share your data only with the payment processors needed to complete your Rocket or Nagad transactions and with identity-verification services. No marketing third parties receive your personal records.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often from account holders in Bangladesh about how their data is handled, what rights they have, and how to act on those rights.

We collect your name, contact details, device identifiers and the transaction records from your bKash, Nagad or Rocket deposits. We use this only for account verification and payment processing.

Yes. Contact our support team through live chat or email, include your registered account details, and we will provide a summary of the personal data we hold on your profile.

Only with the payment processors required to complete your transaction — for example, to verify a Rocket or Nagad transfer. We do not share your data with advertisers or unrelated third parties.

We retain your records for the period our operational obligations require after account closure, then delete them. You can ask our support team for the specific retention period that applies to your account.

Log in, go to your account settings and edit your contact details directly. For changes to identity-verified fields — like your name — contact support and we will walk you through the correction process.

Yes. Your rights under this policy depend on your local law and eligible region. We recommend checking whether access to the platform is permitted under the laws that apply to you in Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.